Hub is our online customer web portal, bringing together order and delivery information, account details and documents through a single platform.
Whether you are accessing invoices and statements, reviewing order information, downloading test reports, making payments or even managing and placing orders online, Hub provides easy access to the information and services you use every day.
Designed to support office, administration and project teams, Hub simplifies day-to-day tasks and provides greater visibility across your business.
Everything you need, all in one place
From order and delivery visibility through to finance and account management, Hub provides a range of tools designed to support the way you work.
Overview
See the bigger picture at a glance
Hub provides a centralised location to access and manage the information that matters most to your business. With visibility across your accounts, orders, deliveries and project documentation, find the information you need at a glance.
Finance
Manage your accounts with confidence
Stay on top of your account with easy access to financial information whenever you need it. Hub provides a simple way to view, search and download both invoices and statements, make payments and manage account activity online, helping you streamline admiration and improve recording keeping across your business.
Orders & deliveries
Stay informed from order to delivery
Access current and historical order and delivery information through Hub. Review order details, monitor delivery progress and keep track of project activity with greater visibility and convenience.
Online ordering
Place orders anytime, anywhere
Place concrete orders online through Hub by following the simple steps on screen. Available 24/7, Online Ordering provides greater flexibility to plan ahead, place orders when convenient and receive instant confirmation online.
*Currently available to metro customers only.
Order management
Need to make a change?
Eligible concrete orders can be managed directly through Hub, providing a faster and more convenient way to make routine order updates online. Changes can be submitted and confirmed in real time without needing to contact the customer service team for day-to-day order amendments.
*Currently available to metro customers only.
User management
Mange access across your organisation
Control who in your team who can access Hub and the information available to them. User Management makes it easy to add and remove users, assign permissions and manage access across different roles within a business.
Test reports
The information behind every pour
Access and download concrete test reports through a dedicated section in Hub. With reports organised by order and project, you can quickly access the documentation you need to support project requirements and maintain accurate records.
Growing capabilities
As part of our commitment to providing customers with greater choice in how they interact with us, we continue to invest in Hub and our broader HConnect suite of digital solutions.
Backed by our global depth and local expertise, Hub supports a growing range of digital services designed to simplify everyday interactions and provide a more connected customer experience.
As digital technologies continue to transform the construction materials industry, we remain focused on developing solutions that make it easier for customers to access information, manage their projects and do business with us.
Get started with Hub
- Visit – hub.heidelbergmaterials.com.au
- Register – Create a new account with your business contact details under ‘Request Access”. We will then check your details and send you your access information by email. Alternatively, you can also ask your Heidelberg Materials sales representative to register you.
- After you have received your HConnect access information, you can log into Hub with your email address or mobile phone number.
- Save Hub as a favourite in your browser.
While Hub is designed for teams in the office to manage orders and deliveries, finance and account information, OnSite provides many of the same capabilities through a mobile experience designed for teams on the go.
Stay connected to orders, deliveries and project information from wherever work takes you.